LaFone Cares 

Cater to Your Crown

Policies and Procedures

Standard orders must be placed before 11:59 pm Monday night to start processing on the next day for Tuesday shipping 

International Shipping (Canada & other countries)

We do not currently ship internationally.

Shipping Addresses:

Please be sure to provide the precise street address/P.O. box, city, state, and zip code information. Remember to fully spell out everything in your address. This will help to prevent any errors in shipping.

Pre-Order:

All products that are under pre-order will be processed and shipped out within 2 weeks.

Pick Up Order:

You have the option to avoid shipping fees and pick up your order. Pick that option during check out and you will be notified by email when order is ready. 

Multiple Shipping Addresses:

We currently do not ship to more than one address per order.

Business Days & Holidays:

All orders process Monday-Friday and shipped every Tuesday, excluding major holidays within the United States. Orders will be shipped according to the chosen shipping method selected. If orders are placed after cut-off time, it will be processed the following Monday.

Packages will not be shipped on the weekends or on the following US holidays.

  • New Year’s Day
  • Memorial Day
  • 4th of July
  • Labor Day
  • Thanksgiving
  • Christmas


Return Policy

Here at LaFone Cares we strive to to make every customer satisfied.. In the event that customers are not completely satisfied with a LaFone Cares Products purchase for any reason, please view our return/exchange polices below.

Any exchanged LaFone Cares Products (www.lafonecares.net) must be in new, unopened, condition within 30 days of purchase. 

All other LaFone Cares Products and accessories must be returned, sealed and unused or unworn, within 30 days of purchase. All LaFone Cares Apparel can be returned or exchanged for size within 30 days of purchase. 

Returns by mail may take up to 2 weeks to be processed for customers in the U.S.  You will receive an email confirmation once your order has been processed. Your bank/credit union may take longer to post the transaction